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Shipping policy

Shipping Policy

Last Updated: July 28, 2026

Thank you for shopping with My Emaan. We are committed to delivering your order safely and as quickly as possible. Please read our shipping policy below.


Shipping Locations

At this time, My Emaan ships exclusively within Sweden.

We currently do not offer international shipping.


Order Processing

  • Orders are processed within 7–10 business days.

  • Orders are processed Monday through Friday, excluding public holidays.

  • Once your order has been processed and shipped, you will receive a confirmation email with tracking information.


Estimated Delivery Time

Sweden

  • Standard Shipping: 15–25 business days

Please note that delivery times are estimates and may vary due to carrier delays, holidays, weather conditions, or other unforeseen circumstances.


Shipping Costs

Shipping costs are calculated at checkout based on your order.

From time to time, we may offer free shipping promotions. Any applicable offers will be displayed on our website.


Order Tracking

Once your order has been dispatched, you will receive an email containing your tracking number and a tracking link so you can follow your shipment.

Please allow up to 48 hours for tracking information to become active.


Incorrect Shipping Address

Please ensure that your shipping address is accurate before completing your purchase.

Myemaan cannot be held responsible for orders shipped to an incorrect address provided by the customer.

If you notice an error, please contact us immediately. We will do our best to update your address before your order is shipped.


Delayed or Lost Packages

Although we work with reliable shipping partners, delays may occasionally occur.

If your package has not arrived within the estimated delivery timeframe, please contact our customer support team, and we will gladly assist you in locating your order.


Damaged Packages

If your order arrives damaged, please contact us within 48 hours of delivery.

To help us resolve the issue quickly, please include:

  • Your order number

  • Photos of the damaged item

  • Photos of the packaging

We will review your request and provide an appropriate solution.


Customs & Import Fees

Since we currently ship only within Sweden, customers are generally not required to pay customs duties or import taxes on domestic orders.


Contact Us

If you have any questions about your shipment or need assistance with your order, please contact our customer support team through our Contact Us page.

We are always happy to help.


Thank you for choosing My Emaan. We appreciate your trust and look forward to serving you.